Terms of service
Terms of Service
Last updated: June 4, 2026
Overview
Welcome to IxoTech Technologies. The terms “we,” “us,” and “our” refer to IxoTech Technologies.
IxoTech Technologies operates this website and online store to provide product information, business quotes, customer support, shipping coordination, order assistance and technology-related products.
Our website is:
ixotechtechnologies.com
IxoTech Technologies is powered by Shopify, which provides the e-commerce platform that allows us to display products, operate the online store and provide related services.
These Terms of Service, together with any policies referenced here, including our Privacy Policy, Refund and Return Policy, Shipping Policy, Legal Notice and Contact Information, describe your rights and responsibilities when you access, browse, contact us, request a quote, place an order or use any of our services.
Please read these Terms of Service carefully. They include important information about product purchases, pre-purchase communication, pricing, shipping, warranties, final sale terms, refund limitations, disclaimers and limitations of liability.
By visiting, interacting with, contacting, purchasing from or using our website and services, you agree to be bound by these Terms of Service and our store policies. If you do not agree with these Terms, you should not access, use or purchase from our website.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province or place of residence, or that you have legal authority to allow any minor dependent to use this website under your supervision.
To use certain services, including browsing the store, contacting us, requesting product information, requesting a quote, creating an account or placing an order, you may be asked to provide certain information such as your name, email address, phone number, billing address, payment information, shipping information and product preferences.
You represent and warrant that all information you provide is accurate, current and complete, and that you have the legal right to provide such information.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign or license your account to any other person.
Section 2 - Our Products
IxoTech Technologies offers technology-related products, which may include computer equipment, desktops, workstations, laptops, servers, monitors, printers, accessories, components and other electronic or technology products.
We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing and availability information. However, product images, colors, packaging, appearance, condition, accessories or included components may differ from what appears on your screen due to device settings, supplier updates, manufacturer changes, lighting, display differences or product variations.
Product descriptions, specifications, availability, pricing and offers may change at any time without prior notice.
We reserve the right to discontinue, modify, limit or update any product or service at any time. We may limit product quantities, availability, sales, shipping or service areas on a case-by-case basis.
Because technology products may vary in configuration, availability, warranty terms, compatibility, condition and supplier status, customers must contact IxoTech Technologies before placing any order.
Section 3 - Contact Us Before Placing an Order
Before purchasing any product from IxoTech Technologies, customers must contact us by email at:
ixotech@ixotechtechnologies.com
This step is required to confirm product availability, final pricing, technical specifications, compatibility, warranty coverage, shipping options, product condition when applicable and business payment details before completing an order.
Technology products may vary in specifications, condition, availability, compatibility, warranty coverage, supplier terms, shipping options and final pricing. For this reason, customers are responsible for contacting IxoTech Technologies before placing an order.
By contacting us before placing an order, customers may receive:
Detailed product information.
Updated availability confirmation.
Technical specifications.
Product condition details, when applicable.
Compatibility guidance.
Estimated delivery information.
Shipping coordination details.
Warranty or support information.
A personalized quote.
A possible better price or special offer, when available.
Final order details before payment.
Response times may vary depending on product availability, supplier confirmation, technical review, business hours, weekends, holidays, time zone differences or the complexity of the request.
If a customer places an order without contacting IxoTech Technologies first, the customer accepts the product information available on the website and assumes responsibility for the purchase decision, including product selection, model, configuration, compatibility and quantity.
Section 4 - Quotes and Personalized Offers
Customers may request a quote before purchasing by contacting us at:
ixotech@ixotechtechnologies.com
A quote may include product details, availability, pricing, estimated shipping cost, delivery information and any applicable terms based on the product requested.
Quotes and personalized offers may depend on product availability, supplier pricing, product condition, shipping destination, quantity, configuration and current market conditions.
Any quote, personalized price or special offer provided by IxoTech Technologies is valid only for the time period stated in the written communication. If no validity period is stated, the quote may change at any time due to availability, supplier price changes, shipping changes or market conditions.
Receiving a quote does not guarantee product reservation unless IxoTech Technologies confirms the reservation in writing.
Section 5 - Orders
When you place an order through our website, you are making an offer to purchase. IxoTech Technologies reserves the right to accept, decline, cancel or modify any order at our discretion, including but not limited to situations involving product unavailability, pricing errors, suspected fraud, incorrect customer information, supplier issues, shipping restrictions, payment issues or other operational reasons.
Submitting an order does not automatically mean that the order has been finally accepted.
An order is considered accepted only when IxoTech Technologies confirms acceptance, validates product availability, verifies payment and confirms that the order can be processed.
Please review your order carefully before submitting it. Once an order is accepted, processed, prepared, assigned to a supplier, fulfilled or shipped, cancellation may not be possible.
If we decline, modify or cancel an order, we will attempt to notify you using the email address, billing address, shipping address or phone number provided at the time of order.
Your purchases are subject to our Refund and Return Policy.
Section 6 - Final Sale and No-Refund Terms
All confirmed purchases are considered final once the order has been confirmed and payment has been completed, except where required by applicable law.
IxoTech Technologies does not offer refunds for:
Change of mind.
Buyer’s remorse.
Accidental purchases.
Failure to contact IxoTech Technologies before placing an order.
Customer misunderstanding of product specifications after purchase.
Price changes after an order has been placed.
Selecting the wrong product, model, configuration or quantity.
Compatibility issues that were not confirmed before purchase.
Failure to review product details before purchase.
Delays caused by carriers, suppliers, customs, logistics providers or third parties.
Products that have already been processed, prepared, fulfilled, shipped, delivered or assigned to a supplier.
Due to the nature of technology products, supplier coordination, inventory verification, payment processing, order preparation and shipping arrangements, refunds are not accepted once an order has been confirmed, except where required by applicable law.
If an item arrives damaged, incorrect or defective, the customer must contact us promptly at:
ixotech@ixotechtechnologies.com
We may request order information, photos, videos, packaging images, serial numbers, model numbers and a detailed description of the issue in order to review the case.
Submitting a claim does not automatically guarantee a refund, replacement, exchange, repair or return approval. Each case will be reviewed individually according to product condition, supplier terms, warranty coverage, available evidence and applicable law.
Section 7 - Prices and Billing
Prices, discounts, promotions, quotes and offers are subject to change without notice.
The price charged for a product or service will generally be the price in effect at the time the order is placed, unless there is an error, stock issue, supplier change or other operational reason requiring correction or cancellation.
Unless expressly stated otherwise, posted prices may not include taxes, shipping, handling, customs duties, import fees, local charges, payment processing fees or other applicable charges.
You agree to provide current, complete and accurate purchase, payment, billing, shipping and account information for all purchases.
You represent and warrant that:
The payment information you provide is true, correct and complete.
You are authorized to use the payment method provided.
Any charges incurred by you will be honored by your payment provider.
You will pay all charges incurred by you, including applicable taxes, shipping costs and other fees when applicable.
We reserve the right to correct pricing errors, invoice errors, typographical errors, product listing errors or availability errors at any time, including after an order has been submitted.
Section 8 - Payment Methods
Available payment options may vary depending on the order, location, payment provider, product type or business requirements.
Some orders may be processed through PayPal or Bank Transfer / Business Payment, depending on availability and confirmation.
For business purchases, bulk orders or special payment requirements, payment instructions may be provided only after product availability, final order details, shipping options and payment conditions have been confirmed.
IxoTech Technologies may request additional verification before accepting or processing an order.
Failure to complete payment, payment verification or business payment instructions may result in order cancellation or processing delays.
Section 9 - Shipping and Delivery
Shipping costs are determined by the transport company, shipping carrier, courier, logistics provider or delivery service used for the order.
IxoTech Technologies does not add an extra charge or markup to the shipping cost unless specifically stated in writing. The customer is responsible for paying the shipping cost charged by the carrier or transport company.
Shipping costs may vary depending on:
Product size.
Product weight.
Shipping destination.
Carrier rates.
Delivery speed.
Packaging requirements.
Insurance options.
Local, national or international transportation conditions.
Customers must contact IxoTech Technologies before placing an order to confirm shipping options, preferred transport company, estimated shipping cost and delivery conditions.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, transport companies, suppliers, customs processing, incorrect customer information, weather events, natural disasters, labor disruptions, holidays or events outside our control.
Once a product is transferred to the shipping carrier or transport company, risk of loss may pass to the customer to the fullest extent permitted by applicable law.
We will make reasonable efforts to assist customers with tracking information or carrier communication when possible, but we are not responsible for carrier delays, damage, loss or additional charges caused by third-party shipping providers.
Section 10 - Customer Responsibility Before Purchase
Before placing an order, customers are responsible for reviewing product information carefully and contacting IxoTech Technologies with any questions.
Customers must confirm:
Product model.
Technical specifications.
Compatibility.
Product condition.
Availability.
Warranty details.
Final price.
Shipping cost.
Delivery options.
Quantity.
Any other important product or purchase detail.
By placing an order, you confirm that you have reviewed the available product information and agree to these Terms of Service, our Privacy Policy, Refund and Return Policy, Shipping Policy, Legal Notice and Contact Information.
If a customer does not contact IxoTech Technologies before purchasing, the customer assumes responsibility for the purchase decision and for confirming that the selected product is suitable for their needs.
Section 11 - Product Availability
Product availability may change at any time without prior notice.
Some products may be sourced from suppliers, distributors, manufacturers, warehouses or third-party partners. Availability is not guaranteed until confirmed by IxoTech Technologies in writing.
We reserve the right to cancel or modify an order if the product becomes unavailable, if supplier pricing changes, if shipping becomes unavailable or if there is an issue affecting fulfillment.
If a product becomes unavailable after an order is placed, we may contact you to offer an alternative product, updated timeline, store credit, cancellation or another solution depending on the situation and applicable law.
Section 12 - Warranty and Support
Warranty coverage may vary depending on the product, brand, supplier, condition, region, manufacturer terms and availability.
Some products may include manufacturer warranty, supplier warranty, limited store support or no additional warranty beyond what is required by applicable law.
Customers must contact us before purchasing if they need specific warranty information. We will provide available warranty details as clearly as possible before the purchase is completed.
Some products may qualify for extended manufacturer warranty options, such as Care Pack coverage, depending on brand, model, condition and eligibility.
Warranty claims may require photos, videos, serial numbers, model numbers, proof of purchase, product inspection, supplier review, manufacturer review or other supporting documentation.
IxoTech Technologies does not guarantee warranty coverage unless such coverage is expressly confirmed in writing.
Warranty coverage does not automatically mean that a refund will be issued. Warranty cases may be handled through repair, replacement, manufacturer support, supplier review or another applicable solution.
Section 13 - Brand, Trademark and Affiliation Notice
Brand names, logos, trademarks, product names and company names such as HP, Dell, Lenovo, ASUS, Acer, MSI, Samsung, Epson, Brother, ViewSonic, BenQ, LG, Apple and others are the property of their respective owners.
Their use on this website is for product identification, compatibility reference and informational purposes only.
IxoTech Technologies is an independent technology store and is not affiliated with, endorsed by, sponsored by or officially connected to these brands unless expressly stated in writing.
Section 14 - Intellectual Property
Our services, including but not limited to trademarks, trade names, logos, text, product descriptions, images, graphics, videos, audio, layouts, designs and the selection and arrangement of website content, are owned by IxoTech Technologies, its affiliates, suppliers, licensors, Shopify or other third parties and may be protected by copyright, trademark, patent and other intellectual property laws.
These Terms permit you to use the website and services for personal, lawful, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, scrape, copy or exploit any material from our website without prior written consent from IxoTech Technologies or the respective rights holder.
All rights not expressly granted are reserved.
Section 15 - Optional Third-Party Tools
We may provide access to third-party tools, applications, integrations, payment services, chat tools, analytics tools or other external features that we do not fully control.
You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties, representations or conditions of any kind.
Your use of third-party tools is at your own risk and subject to the terms and policies of the relevant third-party providers.
Section 16 - Third-Party Links
Our website may contain links to websites, platforms, products, services or content operated by third parties, including payment providers, shipping carriers, manufacturers, suppliers, social media platforms, advertising platforms or other external services.
We are not responsible for examining, evaluating, controlling or guaranteeing the accuracy, security, privacy, availability or content of third-party websites or services.
If you access third-party websites or services, you do so at your own risk. Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.
Section 17 - Relationship With Shopify
IxoTech Technologies is powered by Shopify, which enables us to provide the online store and services to you.
However, any sales and purchases you make through our store are made directly with IxoTech Technologies.
By using our services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and IxoTech Technologies, including any injury, damage, loss, claim or dispute resulting from purchased products or services.
You release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with IxoTech Technologies, to the fullest extent permitted by applicable law.
Section 18 - Privacy Policy
All personal information collected through our services is subject to our Privacy Policy, which can be viewed on our website.
Because our store is hosted by Shopify, Shopify may collect and process personal information about your access to and use of the services in order to provide, improve, secure and support the platform.
Information you submit through our website may be transmitted to and shared with Shopify and other third-party service providers, which may be located in countries other than your own.
By using our website and services, you acknowledge that you have read and understood our Privacy Policy.
Section 19 - Feedback, Reviews and Submissions
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, photos, videos, proposals, comments or other content to IxoTech Technologies, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display and promote such content in any medium for any lawful purpose, including commercial use.
You represent and warrant that:
You own or have all necessary rights to the content you submit.
Your content does not violate any third-party rights.
Your content is accurate and lawful.
Your content does not contain malware, harmful code, abusive content, false information or unlawful material.
We may, but are not obligated to, monitor, edit, remove or refuse content that we determine to be unlawful, offensive, misleading, defamatory, obscene, harmful or otherwise objectionable.
Section 20 - Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, omissions, outdated information, pricing errors, product description errors, availability errors, shipping charge errors or transit time inaccuracies.
We reserve the right to correct errors, inaccuracies or omissions at any time without prior notice, including after an order has been submitted.
We may update information, change prices, cancel orders, modify listings or correct product details if any information is inaccurate or incomplete.
Section 21 - Prohibited Uses
You may access and use our services for lawful purposes only.
You may not use our services:
For any unlawful, fraudulent, abusive or malicious purpose.
To violate any law, regulation, rule or ordinance.
To infringe upon our intellectual property rights or the rights of others.
To harass, abuse, insult, harm, defame, intimidate or discriminate against any person.
To transmit false or misleading information.
To upload or transmit viruses, malware, harmful code or destructive files.
To spam, phish, pharm, pretext, crawl, scrape or collect information without authorization.
To interfere with or bypass security features.
To impersonate another person or entity.
To exploit, copy, resell, duplicate or misuse any part of the services.
To engage in activity that harms IxoTech Technologies, Shopify, customers, suppliers or service providers.
We reserve the right to suspend, restrict or terminate access to our services if we determine that you have violated these Terms.
Section 22 - Automated Tools and Agents
You may not use bots, crawlers, scrapers, automated agents, artificial intelligence tools or other automated systems to access, interact with, copy, extract, purchase, monitor or misuse our services without our prior written consent.
Any automated access must comply with our technical restrictions, security measures, robots.txt rules and applicable laws.
We reserve the right to block, limit or restrict automated access at any time.
Section 23 - Termination
We may terminate these Terms or your access to the services, in whole or in part, at any time and without prior notice if we determine that you violated these Terms, created risk for our business, engaged in fraudulent activity, abused our services or acted in a way that may harm IxoTech Technologies, Shopify, customers, suppliers or third parties.
You will remain liable for all amounts due up to and including the date of termination.
Sections that by their nature should survive termination will continue to apply, including intellectual property, payments, orders, refunds, warranties, disclaimers, limitation of liability, indemnification, governing law, privacy and dispute-related provisions.
Section 24 - Disclaimer of Warranties
The information presented on or through our services is provided for general informational and shopping purposes only. We do not guarantee that all information will always be accurate, complete, current or error-free.
Except as expressly stated in writing by IxoTech Technologies, the services and all products offered through the services are provided “as is” and “as available,” without warranties or conditions of any kind, either express or implied.
To the fullest extent permitted by applicable law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
We do not guarantee that:
The services will be uninterrupted, timely, secure or error-free.
Product descriptions will be completely accurate at all times.
Products will meet every expectation of the customer.
Product availability will remain unchanged.
Delivery times will be guaranteed.
Third-party services will operate without issue.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these limitations may not apply to you.
Section 25 - Limitation of Liability
To the fullest extent permitted by applicable law, IxoTech Technologies, its owners, partners, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, Shopify and Shopify’s affiliates shall not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special, consequential or similar damages of any kind.
This includes, without limitation:
Lost profits.
Lost revenue.
Lost savings.
Loss of data.
Replacement costs.
Business interruption.
Shipping delays.
Product availability issues.
Supplier issues.
Carrier issues.
Technical issues.
Compatibility issues.
Errors or omissions in content.
Any damages related to the use of our services or products purchased through our website.
This limitation applies whether based in contract, tort, negligence, strict liability or otherwise, even if advised of the possibility of such damages.
Nothing in these Terms limits any rights that may apply under applicable consumer protection laws.
Section 26 - Indemnification
You agree to indemnify, defend and hold harmless IxoTech Technologies, Shopify and our affiliates, partners, officers, employees, agents, contractors, suppliers, licensors and service providers from any losses, damages, liabilities, claims, expenses or demands, including reasonable attorneys’ fees, arising out of or related to:
Your breach of these Terms.
Your violation of any law.
Your violation of any third-party rights.
Your misuse of our services.
Your inaccurate information.
Your fraudulent, abusive or unlawful activity.
Your purchase, use, resale, export or misuse of products purchased from us.
We reserve the right to control the defense and settlement of any claim subject to indemnification, and you agree to cooperate with us as reasonably requested.
Section 27 - Export, Resale and Compliance
You agree to comply with all applicable laws related to product purchase, resale, import, export, customs, taxes, technology products and restricted items.
Unless otherwise confirmed in writing, products purchased from IxoTech Technologies are intended for lawful personal, business or authorized use and not for illegal resale, unauthorized export, restricted distribution or prohibited activities.
We reserve the right to refuse or cancel orders that appear to violate applicable laws, supplier restrictions, export controls, payment rules, fraud prevention standards or platform policies.
Section 28 - Complaints and Customer Service
Customers may contact IxoTech Technologies for product inquiries, order support, shipping coordination, warranty questions, policy questions or complaints at:
ixotech@ixotechtechnologies.com
WhatsApp / Primary Contact: +51 977 503 769
WhatsApp / Secondary Contact: +57 924 289 691
If a customer is located in a jurisdiction where a consumer complaints book, claims book or similar mechanism is legally required, IxoTech Technologies will handle customer complaints according to applicable legal obligations.
Section 29 - Severability
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.
Section 30 - Waiver and Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
These Terms of Service, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, Legal Notice, Contact Information and any other policies posted on our website, constitute the entire agreement between you and IxoTech Technologies regarding your use of our services and purchases from our store.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 31 - Assignment
You may not transfer, assign, delegate or sublicense these Terms or any of your rights or obligations without our prior written consent.
We may transfer, assign, delegate or sublicense these Terms and our rights or obligations without your consent or prior notice, including in connection with a business transfer, reorganization, merger, acquisition or sale of assets.
Section 32 - Governing Law
These Terms of Service and any separate agreements through which we provide services or products shall be governed by and interpreted in accordance with the laws of the jurisdiction where IxoTech Technologies is legally established or headquartered, without regard to conflict of law principles.
Any disputes shall be handled in the competent courts or legal forums of that jurisdiction, unless otherwise required by applicable consumer protection laws.
Section 33 - Changes to These Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or access to the services following the posting of changes constitutes acceptance of those changes.
Section 34 - Contact Information
Questions about these Terms of Service, product information, quotes, purchases, shipping, refunds, warranty or customer support should be sent to:
IxoTech Technologies
Email: ixotech@ixotechtechnologies.com
WhatsApp / Primary Contact: +51 977 503 769
WhatsApp / Secondary Contact: +57 924 289 691
Website: ixotechtechnologies.com
Customers are required to contact IxoTech Technologies before placing an order so we can provide accurate product details, confirm availability, explain shipping costs, answer questions, verify warranty information and, when possible, provide a personalized quote or better price.