Contact information

Contact Information

Last updated: June 4, 2026

Thank you for visiting IxoTech Technologies.

We are here to help you with product information, quotes, shipping coordination, order support, warranty questions and general customer service.

Before placing an order, customers must contact IxoTech Technologies so we can confirm product details, availability, specifications, compatibility, shipping options, warranty information and final order details before payment.

  1. Contact Email

For all inquiries, please contact us at:

ixotech@ixotechtechnologies.com

Customers may contact us for:

Product information.
Product availability.
Technical specifications.
Compatibility questions.
Personalized quotes.
Better pricing requests, when available.
Shipping coordination.
Preferred transport company requests.
Order questions.
Warranty or support inquiries.
Damaged, incorrect or defective item claims.
Return or policy questions.
Business purchase requests.
Bulk order requests.

We will respond to your email as soon as possible. Response times may vary depending on product availability, supplier confirmation, shipping coordination, business hours, weekends, holidays, time zone differences and the complexity of the request.

  1. Website

You can visit our official website at:

https://ixotechtechnologies.com

  1. WhatsApp Contact

Customers may also contact IxoTech Technologies through WhatsApp for product guidance, quotes, shipping coordination and order assistance.

WhatsApp: +51 977 503 769

WhatsApp support may be used for:

Product questions.
Availability confirmation.
Quote requests.
Shipping coordination.
Business purchase assistance.
Order support.
Warranty questions.

Response times may vary depending on business hours, product availability, supplier confirmation and the complexity of the request.

  1. Pre-Purchase Assistance

Before buying any product from IxoTech Technologies, customers must contact us at:

ixotech@ixotechtechnologies.com

This helps ensure that customers receive accurate and updated information about the equipment they want to purchase.

When contacting us before purchase, please include:

Product name or product link.
SKU or model number, if available.
Quantity requested.
Preferred specifications, if applicable.
Shipping destination.
Preferred transport company, if any.
Questions about compatibility, condition, warranty or delivery.

This allows us to provide clear product details, confirm availability, coordinate shipping and offer a personalized quote when available.

  1. Shipping Coordination

Shipping may be handled through transport companies, couriers, carriers or logistics providers.

Customers must contact IxoTech Technologies before purchase to coordinate shipping options, preferred transport company or delivery method.

Shipping costs are determined by the transport company, courier, carrier or logistics provider. IxoTech Technologies does not add an extra charge or markup to the shipping cost unless specifically stated in writing.

For shipping questions or carrier coordination, contact us at:

ixotech@ixotechtechnologies.com

  1. Order Support

If you already placed an order, please include the following information when contacting us:

Full name.
Order number.
Email address used for the order.
Product purchased.
Description of your request or issue.
Photos or videos, if related to a product issue.

This helps us review your case faster and provide better support.

  1. Business Information

Business Name: IxoTech Technologies
Email: ixotech@ixotechtechnologies.com
WhatsApp: +51 977 503 769
Website: https://ixotechtechnologies.com

If additional business information is required for official communication, product inquiries, quotes, shipping coordination, order support or policy-related questions, customers may contact us by email.

  1. Important Notice

IxoTech Technologies requires customers to contact us before placing an order in order to confirm product details, availability, shipping cost, warranty information, final pricing and personalized quote options when available.

By placing an order without contacting us first, you acknowledge that you have reviewed the product information available on our website and agree to our store policies, including our Terms of Service, Privacy Policy, Refund and Return Policy, Shipping Policy and Legal Notice.

Contacting us before purchase helps prevent incorrect orders, compatibility issues, shipping misunderstandings and product selection errors.